Roku player connects with your TV via an HDMI cable. If Roku streaming device detects that the HDMI link with your A/V receiver or TV doesn’t support the copy and content protection technology that is known as HDCP. You are going to get an error code 020 along with an error message on your screen, i.e., ‘HDCP Error Detected’. You will also see a purple screen while trying to play your favorite digital content.
Alongside from AVR or TV, which aren’t supporting HDCP, the issue could also occur due to another issue like a defective HDMI cable or HDMI connector. If you are dealing with HDCP unauthorized Roku problem, then you can follow the process given below to eradicate this problem.
If you don’t know what HDCP is, then it is the copy and content protection standard that is used by TV and movie industry. Content and Copy protection are there for quite some time, and it prevents pirates from making unauthorized copies of commercial VHS tapes. When it comes to the latest copy protection technology that is used by the industry, then it is called HDCP. HDCP is used on HDMI connections for devices like Roku, cable boxes and Blu-ray players.
There has been a more advanced version of HDCP available today, which is used when you decide to stream 4K/4K HDR content on aforementioned devices. The new copy protection technology is called HDCP 2.2, and if you want to play content in 4K, then you need to have this version of copy protection technology.
Digressing from it, let us now discuss how to fix ‘HDCP Error Detected’ issue. You can follow below-mentioned steps to fix this issue:
- If you want to stream 4K Ultra HD content and see a purple screen, then you need to get in touch with experts to know the steps for setting up Roku media streaming device for 4K.
- Go to the next step in case you are still seeing Roku Link Detected’ message or seeing a purple screen.
- Take out HDMI cable from Roku as well as the TV or AVR.
- Turn off the TV and take out the power cord.
- Take out the power cord from Roku media streaming device as well.
- Now, connect one end of the HDMI cable into Roku and another side into the TV. Make sure that the connector has been attached in a proper manner.
- Connect the power cord in both, TV and Roku device. Turn on the power and wait until both devices are turned on. Press the power button on your TV remote.
- Now, check if the videos are appearing properly or not.
If these steps don’t fix the issue, then here are some other things that you can try:
- On your TV, if there are multiple HDMI ports, then try the one that you haven’t used until now.
- Try a different HDMI cable if the current one is creating problems.
- If using an AVR or HDMI switch, then connect Roku media streaming device directly to the TV.
- Use another output device, which could be another TV or a computer monitor.
- Use different display settings on Roku. You can find display settings under ‘settings’ > ‘display type’.
- If HDCP Unauthorized Content Disabled Roku error has appeared for the first time, then check if your TV or AVR supports HDCP.